Privacy Policy

Effective Date: November 2025

At Gpslane.com, your privacy is our top priority.
We respect your personal information and are committed to protecting it responsibly, transparently, and in accordance with global data protection standards.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or contact our support team.

By using our website, you agree to the terms described below.

🧭 1. Who We Are

Gpslane is an independent GPS navigation brand providing GPS devices and map update services to customers in the United States and Canada.

Our registered address:
C201-202, Phase 8B, Mohali, Punjab, 140203, India

If you have questions about this Privacy Policy, contact us at:
📧 info@gpslane.com
📞 (888) 400-3290

🗂️ 2. Information We Collect

When you visit our website, fill out a form, or make a purchase, we may collect the following types of data:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • GPS model or device details (when requesting map updates)

Transactional Data

  • Order ID and purchase history

  • Payment method (PayPal confirmation details only — we never store card data)

Technical Information

  • IP address, browser type, and operating system

  • Pages visited, time spent on site, and referral sources

  • Device type (desktop, tablet, or mobile)

This data helps us fulfill orders, improve our services, and ensure your experience is safe and efficient.

💳 3. How We Use Your Information

We use your personal and technical data only for lawful business purposes, including:

  • Processing orders and service requests

  • Sending order confirmations and tracking details

  • Providing map update support or customer assistance

  • Responding to inquiries or complaints

  • Managing refunds and returns

  • Improving website functionality and customer experience

  • Ensuring secure transactions and fraud prevention

We do not sell, rent, or trade your personal data to any third party.

🧾 4. Payments & Security

All payments on Gpslane.com are processed through PayPal, a secure and trusted payment gateway.

Gpslane does not store any debit or credit card information.
Your payment details are encrypted and handled directly by PayPal under their strict privacy and security standards.

Our website uses SSL encryption (HTTPS) to ensure that any data you share with us remains private and protected from unauthorized access.

🌎 5. Data Sharing

We may share limited data only with trusted third parties that help us operate our business:

  • Shipping carriers – for order delivery and tracking

  • Payment processors (PayPal) – for secure transaction handling

  • Technical service providers – for website hosting and analytics

Each of these partners is required to comply with data protection regulations and use your information solely for the purpose of providing their contracted services.

Gpslane does not share data with advertising networks or unrelated marketing companies.

6. Data Retention

We retain customer information only as long as necessary to fulfill orders, provide after-sales support, or meet legal and accounting requirements.

Typically:

  • Order records: Retained for up to 2 years

  • Support communications: Retained for up to 1 year

  • Inactive user data: Deleted after 24 months

You can request deletion of your data anytime by contacting info@gpslane.com.

⚙️ 7. Cookies & Analytics

Gpslane.com uses cookies to enhance your browsing experience and analyze site performance.

Cookies are small text files stored on your device that help:

  • Keep items in your cart

  • Remember your preferences

  • Analyze how visitors interact with our site

You can disable cookies through your browser settings, but some site features may not function properly without them.

We may use trusted analytics tools (such as Google Analytics or Microsoft Clarity) for anonymous usage data — never for personal identification.

📬 8. Email Communication

When you make a purchase or submit a contact form, you may receive transactional or support emails from Gpslane.

We only send marketing or promotional emails if you explicitly opt in.
You can unsubscribe anytime by clicking the “Unsubscribe” link in the email footer.

We never send spam or share your email address with external mailing lists.

🧰 9. Your Rights

Depending on your region (e.g., U.S., Canada, or EU), you may have the following rights regarding your personal data:

  • Right to access your data

  • Right to correct inaccuracies

  • Right to request deletion (“Right to be Forgotten”)

  • Right to restrict or object to processing

  • Right to withdraw consent

To exercise these rights, please email info@gpslane.com with the subject “Privacy Request.”
We will respond within 10 business days.

🔐 10. Protecting Your Information

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure.

Security measures include:

  • SSL encryption

  • Regular malware and vulnerability scans

  • Secure hosting infrastructure

  • Limited internal access to sensitive data

While we strive to protect your data completely, no online system is 100% immune from risks.
By using Gpslane.com, you acknowledge these standard online risks.

🌍 11. International Data Transfer

As Gpslane operates from India and serves customers in the U.S. and Canada, your information may be processed internationally.

We ensure that all cross-border data transfers comply with applicable privacy regulations and are handled securely.

🧾 12. Changes to This Policy

Gpslane reserves the right to update or revise this Privacy Policy periodically.

If significant changes occur, we will update the “Effective Date” above and notify users by email or a banner notice on our website.

We encourage you to review this page regularly to stay informed.

📞 13. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us:

📧 Email: info@gpslane.com
📞 Toll-Free (USA & Canada): (888) 400-3290
📍 Mailing Address: C201-202, Phase 8B, Mohali, Punjab 140203, India